Frequently Asked Questions

Find answers to common questions about our Microsoft product keys, activation process, and support options.

How do I purchase a Microsoft product key?

What payment methods do you accept?

How quickly will I receive my product key after purchase?

How do I activate my Microsoft product using the product key?

What if my product key doesn't work?

Can I activate the same product key on multiple devices?

Where can I download Microsoft software to use with my product key?

I'm having trouble installing my Microsoft product. What should I do?

My computer crashed and I need to reinstall Windows. Can I use the same product key?

I upgraded my hardware. Will my product key still work?

What is your refund policy?

How long do refunds take to process?

Is this a legitimate Microsoft license?

Will I receive updates for my Microsoft product?

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